Customer Service

Customer experience is a priority at MonCana Bank of Canada. We are focused on providing you with personal, efficient and committed service.

Please contact us to:

  • Change your payment
  • Provide your account balances
  • Make a prepayment
  • Convert from an adjustable rate to a fixed rate
  • Answer any of your questions

Contact us using any of the following methods:

Mortgage and General Inquiries:
CustomerService@moncana.com
403-767-9487
Toll Free: 855-767-3031

Deposits Inquiries:
DepositServices@moncana.com
403-767-9484
Toll Free: 855-767-3024

Please do not disclose confidential account or other personal information using either of these email addresses.

Head Office

MonCana Bank of Canada
777 – 8th Ave SW
Suite 600
Calgary, AB  T2P 3R5
Tel: 855-263-2265

Other Offices

MonCana Bank of Canada
200 Front Street West
Suite 2204
Toronto, ON  M5V 3J1
Tel: 855-263-2265